Stephan Fehlmann Start-up radar – Artificial intelligence
Language and voice recognition are approaching us like a wave. While we remember the modest quality offered by the first applications, today it is possible to use these technologies in business processes with customers and employees. By using practical examples, it will be shown where and how language recognition can be used and why it is so important to understand local dialects.
Your added value in terms of trade
Verbal customer interaction between companies and service providers and the use of language recognition is heavily increasing and has become an important differentiator in a fiercely contested market. It therefore makes sense that custom solutions are in demand that can help to improve customer and staff interaction.
Details on the speaker
Stephan is a proven expert for language solutions. He is one of the company’s first employees and was thus a key part of the success from the very start. While he was initially responsible for various back and front office areas and market research, he now focuses solely on business development in the German-speaking DACH region, with a lead role for Switzerland.
Language: German