Ricarda Raemy

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Ricarda Raemy How green are Swiss online shops? Results of the study on Sustainability in Swiss Digital Commerce 2020

The sustainability of online shops is increasingly important to consumers. Where do Swiss online shops stand? What are they doing and what to do customers want? To find out, Swiss Post and the University of Lucerne have conducted the first Swiss study on sustainability in e-commerce and are presenting the results for the very first time.

(Co-presentation with Michael Nussbaumber)

Ricarda Raemy – Customer Insights Specialist (CIS), Post CH Ltd

Your added value in terms of trade

Find out how Swiss online retailers deal with the issue of sustainability, what challenges they face and what consumers look out for. Exciting facts that are becoming increasingly relevant in the field of e-commerce and can also help your online shop to purposefully improve its sustainability.

Details on the speaker

An enthusiastic market researcher, design thinker and customer experience manager.

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Language: German

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